The floor inspection report — what's actually in it
- Instruction, scope and limitations
- Site observations and calibrated test data
- Photographic evidence (Gold and Diamond)
- Findings, cause, apportionment and recommended remedy
Structure of a typical report
1. Instruction & scope. Who instructed us, what we were asked to determine, and any limitations agreed up front.
2. Site & product details. Property type, room, subfloor construction, product specification, date of installation if known, installer if known.
3. Observations & test data. Visual observations of the failure pattern, calibrated moisture readings (hygrometer / pin), levelness measurements, photographs keyed to a floor plan.
4. Reasoning. The relevant British Standard, the manufacturer's installation instructions, and how the site evidence is or isn't consistent with them.
5. Conclusion. The most likely cause, apportionment of responsibility between subfloor, product and installation, and a recommended remedy proportionate to the fault.
Frequently asked questions
- What's in a floor inspection report?
- Instruction summary, site observations, calibrated test data (moisture, levelness, adhesion as relevant), photographs, the relevant British Standard or manufacturer's instructions, the inspector's findings, the most likely cause, apportionment of responsibility and a recommended remedy.
- How long does the report take?
- Most reports are delivered within 5–10 working days of the site visit. Urgent turnarounds for ombudsman or court deadlines can be arranged.
- Can I see a sample report?
- Yes — get in touch and we'll send a redacted sample appropriate to your case (domestic dispute, commercial installation or expert witness).
- Is the report admissible as evidence?
- Gold and Diamond reports are written to be used as evidence with the Furniture & Home Improvement Ombudsman, trading standards and the courts. Diamond is CPR Part 35 compliant for litigation.
Get a written floor inspection report
Tell us the floor type and the issue and we'll quote a fixed fee, confirm the report tier and book the site visit.