Ombudsman-trusted UK service

Independent flooring inspectors UK — your flooring report, done properly.

100% court success rate · Recoup what you're owed

Independent UK flooring inspections, trusted by the Furniture & Home Improvement Ombudsman. Our reports give homeowners, retailers and the trade the evidence they need to recover the cost of failed installations and faulty materials.

100%
Court success
Trusted
By the Ombudsman
Recoup
Your money back
100% independent Court-ready evidence UK-wide coverage
Independent flooring inspector examining a hardwood floor
Independent & unbiased

No affiliation with manufacturers, suppliers or installers.

Throughout the UK

Site visits anywhere in the United Kingdom.

Detailed reports

Findings, conclusions and clear recommendations.

Dispute resolution

Evidence that helps both sides settle quickly and fairly.

Choose the right package

Three service levels to match the seriousness of your case - from quick written findings to full court-ready evidence.

Silver Package
Smaller domestic disputes

A clear written report identifying findings, conclusions and recommendations - perfect for simpler cases.

  • Detailed written report
  • Findings & conclusions
  • Recommended remedy
Learn more
Most popular
Gold Package
Larger or contested disputes

Everything in Silver plus full photographic evidence and additional inspection techniques - hard to argue with.

  • Everything in Silver
  • Photographic evidence
  • Additional test data
Learn more
Diamond Package
Court-ready cases

Our most thorough investigation, with video evidence and court accompaniment included as standard.

  • Everything in Gold
  • Video evidence
  • Court accompaniment
Learn more

What we cover

From subfloors to surface finishes - if it's flooring, we inspect it.

Subfloor Preparation
Vinyl Tile & Sheet
Ceramic Tile
Laminate
Moisture Problems
Solid Wood Floors
Stone Tiles
Marble
Natural Flooring
Cork
Carpet
Wood Parquet
Amtico & Karndean
Engineered Wood
Industrial Installations
Linoleum

How it works

1. Get in touch

Tell us about your flooring issue and we'll quote a fair fixed fee.

2. On-site inspection

We attend your site, gather evidence and take photographs / readings as needed.

3. Independent report

You receive a clear, written report with findings, cause and recommended remedy.

For a free quote and consultation

When you make a flooring purchase, it's only fair to have 100% satisfaction on both sides. We help customers and vendors reach a fair, fast resolution.