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UK-wide independent inspectors

Independent flooring inspectors across the United Kingdom

When a floor fails, you need someone with no skin in the game to say what went wrong and why. We are a team of independent flooring inspectors providing site visits and written reports anywhere in the UK — for homeowners, retailers, installers, solicitors and ombudsman cases.
  • Site visits nationwide — England, Scotland, Wales, Northern Ireland
  • No affiliation with any manufacturer, supplier or installer
  • Ombudsman-trusted, court-ready written reports
  • Fixed-fee quotes — no per-hour surprises
Request a free quote See our packages

What an independent inspector actually does on site

A proper flooring inspection is not just a look-and-photograph job. We assess the subfloor condition, moisture levels, levelness, adhesive bond, installation tolerances against the manufacturer's specification and the British Standard that applies to the floor covering in question (BS 8203, BS 8201, BS 5325 and so on).

The result is a written report that explains the findings in plain English, identifies the most likely cause, apportions responsibility fairly between subfloor, product and installation, and recommends a proportionate remedy. That is what makes a report usable as evidence — not the length of it, but the reasoning behind it.

We work for whoever instructs us. The conclusion is the conclusion, regardless of who is paying.

Frequently asked questions

How quickly can a flooring inspector attend my site?
Most UK site visits are booked within 5–10 working days. Urgent cases (court deadlines, ombudsman timeframes) can usually be expedited — let us know the deadline when you enquire.
Are you affiliated with any flooring brands?
No. We are completely independent of manufacturers, retailers and installers. That is the whole point of an independent flooring inspector — the report has to stand up under scrutiny from both sides.
Will the report hold up in court or with the ombudsman?
Yes. Our Gold and Diamond reports are written to be used as evidence with the Furniture & Home Improvement Ombudsman, trading standards and the small claims / county court. Diamond includes court accompaniment.
Do you cover Scotland, Wales and Northern Ireland?
Yes. We attend sites across the whole of the UK including the Highlands, Wales and Northern Ireland. Travel is itemised transparently in the quote.

Related services

Flooring surveyor

When you need a survey of an existing or proposed installation.

Flooring expert witness

CPR-compliant expert witness reports for litigation.

What's in a floor inspection report

Sample structure and contents.

Floor types we inspect

Wood, vinyl, LVT, carpet, tile, resin and more.

Book an independent UK flooring inspection

Tell us about your case — postcode, floor type and the issue — and we'll come back with a fixed-fee quote and earliest available date.

Contact us